Orders are typically processed within 7 business days of receiving payment.
Shipping Methods
We offer various shipping methods for both domestic and international orders.
Shipping methods, estimated delivery times, and associated costs are presented during the checkout process.
Shipping Charges
Shipping charges are calculated based on the destination, weight, and dimensions of the products.
Applicable taxes, duties, and customs fees for international shipments are the responsibility of the customer.
Delivery Estimates
Estimated delivery times are provided for informational purposes and are not guaranteed.
Factors beyond our control, such as customs clearance or unforeseen delays, may impact delivery times.
Tracking and Notifications
Once your order is shipped, you will receive a confirmation email containing tracking information.
You can track your shipment’s progress through the provided tracking number.
Undeliverable Packages
If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer will be responsible for reshipping costs.
Please ensure that your shipping address is accurate and complete.
Damaged or Lost Items
If you receive a package with visibly damaged contents, please refuse delivery and contact us immediately.
In the event of a lost package, we will work with the shipping carrier to initiate an investigation.
International Shipments
International shipments may be subject to customs inspections, duties, and taxes imposed by the destination country.
Customers are responsible for complying with their country’s import regulations and covering any associated fees.
Split Shipments
In some cases, your order may be split into multiple shipments to expedite delivery or due to product availability.
Returns Due to Failed Deliveries
If a package is returned to us due to repeated delivery failures, we may refund the purchase price minus the original shipping charges.
Customers can choose to have the package reshipped, but additional shipping charges will apply.